Cookie Policy

This Cookie Statement was updated on 10th December 2024

This Cookie Statement describes how Taulia LLC (hereinafter also “Taulia”, “We”, “Our”) uses cookies and similar technologies to collect and store information when you visit www.taulia.com. Taulia’s Privacy Statement applies in addition to this Cookie Statement. Taulia’s Privacy Statement informs you about the way Taulia uses, stores and protects personal data collected. It also informs you of your data protection rights and how to exercise them. We recommend that you read Taulia’s Privacy Statement: https://taulia.com/privacy-policy/

What are Cookies and similar technologies?

Cookies are small files placed on your device (computer, tablet or smartphone). When you access a website, a cookie is placed on your device and it will send information to the party that placed the cookie.

There are other technologies at perform a similar function to cookies. These include inter alia web beacons, clear gifs, and social plug-ins. These are often used in conjunction with cookies to help a website owner understand its users better.

What are first party Cookies?

Taulia’s websites contain first party Cookies. First party cookies are cookies that are specific to the website that created them. These cookies enable Taulia to operate an efficient service and to track patterns of user behavior to Taulia’s website.

What are third party Cookies?

The difference between a first party cookie and a third party cookie relates to who places the cookie on your device. Taulia sometimes allows third parties to place Cookies on your device. Third party cookies are placed on your device by a third party (i.e., not by Taulia). While Taulia allows third parties to access Taulia’s website to place a third-party cookie on your device, Taulia does not retain control over the information supplied by the cookies, nor does Taulia retain access to this information. This information is controlled wholly by that third party according to the respective privacy policy of the third party. For more information about these Cookies, please click the “Cookie Preferences” link in the footer of the webpage.

Analytics and Digital Marketing in the United States of America

In the United States Taulia routinely works with third party analytics and digital marketing providers who facilitate and support Taulia (and partner) marketing activities including targeted communications. These activities may involve the sharing of limited Personal Information (personal identifiers and contact information, your interests and interactions with Taulia, professional/employment information) for those specific business purposes. In addition to the above, Taulia may also share your personal data with other third parties, or for other business purposes, with your explicit consent. Taulia endeavors to recognize common opt-out preference signals at a browser level, and frictionlessly exclude you from marketing cookies and associated tracking.

What cookies are used on this Taulia Web presence

Taulia wants you to be in a position to make an informed decision for or against the use of cookies which are not strictly necessary for technical features on www.taulia.com. If you elect to reject cookies used for advertising, you will be shown advertising that is less targeted to your interests. This will still allow you to use all of the functionality of www.taulia.com.

When tracking and evaluating the usage behavior of users of the Web Presence by means of cookies or similar technologies includes the processing of your personal data, Taulia is conducting the processing based on the following legal permissions:

Taulia differentiates between Required Cookies that are absolutely necessary to enable technical core functionalities, Functional Cookies that allow Taulia to analyze the site usage, and Advertising Cookies that are used to serve ads relevant to your interests.

Required Cookies

NamePurposePersistentLifespan
__cf_bmThis is a CloudFoundry cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots.Y1 hour
__cflbThe __cflb cookie allows Cloudflare to return an end user to the same customer origin for a specific period of time configured by the customer.N0
_GRECAPTCHAThis cookie is associated with Google reCAPTCHA, a security service that helps websites prevent spam and abuse by verifying that a user is human rather than a bot.Y5 months
_hly_gvidThis cookie is typically associated with Hotjar, a tool used for web analytics and user behavior tracking. This cookie is often used to track visitors’ interactions with websites, helping site owners understand how users engage with their pages.Y1 year
_hly_root_domain_test_support_taulia_comThe cookie likely serves a purpose related to testing or managing behavior across different subdomains of the Taulia website. Since the cookie includes “root_domain,” it may track interactions or conduct tests that span the root domain or various subdomains within the Taulia ecosystem.Y1 year
_hly_sidThis cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.Y1 year
_hly_vidMarketing-This cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon useY1 year
_vwo_snThis cookie is associated with the product Visual Website Optimiser, by Wingify. The tool helps site owners measure the performance of different versions of web pages.N0
_vwo_uuidThis cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie ensures a visitor always sees the same version of a page and is used to track behaviour to measure the performance of different page versions.Y1 year
_vwo_uuid_v2This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie ensures a visitor always sees the same version of a page and is used to track behaviour to measure the performance of different page versions.Y1 year
apex__PKB2SessionIdThis cookie is typically associated with Salesforce’s Knowledge Base (PKB) or Customer Portal functionalities, particularly in implementations using Salesforce Community or Experience Cloud.Y1 year
appSessionIdGenerated by the web server. The web server sends an ASPSessionID cookie for every user Session. The cookie is stored by that user until the Session times out or is abandoned. Cookies with no expiration specified are only valid until the browser is closed. The cookie holds absolutely no sensitive or personal information about you or your computer.Y1 year
AWSALBCORSThis cookie is managed by Amazon Web Services and is used for load balancing.Y4 days
BIGipServerxMarketo sets this cookie to collect information about the user’s online activity and build a profile about their interests to provide advertisements relevant to the user.Y1 year
CookieConsentPolicyUsed to apply end-user cookie consent preferences set by our client-side utility.Y1 year
JSESSIONIDGeneral purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server.Y1 year
LSKey-c$CookieConsentPolicyUsed to apply end-user cookie consent preferences set by our client-side utility.Y1 year
OptanonAlertBoxClosedThis cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.Y1 year
OptanonConsentOneTrust sets this cookie to store details about the site’s cookie category and check whether visitors have given or withdrawn consent from the use of each category.Y1 year

Functional Cookies

NamePurposePersistentLifespan
__cf_bmThis is a CloudFlare cookie for web performance and security used for bot management features.N0
__utmaThis is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners.Y1 year
__utmbThis is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor.N0
__utmcThis is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors.
When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie.
Y1 year
__utmtThis cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service – limiting the collection of data on high traffic sites. It expires after 10 minutesN0
__utmzThis is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site – so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics.Y5 months
_biz_flagsAThis cookie is set by BigCommerce, which is an e-commerce platform that helps businesses build online stores. This cookie is typically used for tracking user behavior and site performance, specifically related to the functionality of BigCommerce stores.Y1 year
_biz_nAThis cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.Y1 year
_biz_pendingAThis cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.Y1 year
_biz_uidThis cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.Y1 year
_BUIDUniversal user id to identity the same user across multiple clients’ domains.Y1 year
_cfuvidThis domain is owned by Vimeo. The main business activity is: Video Hosting/SharingY1 year
_gaThis cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.To generate statistical data on how the visitor uses the ServiceY1 year
_ga_xxxxxxxxxxTo generate statistical data on how the visitor uses the ServiceY1 year
_gd_sessionThis cookie contains no identifying information and is used for diagnostic purposes by Impact Radius, a service we use to track signup commissions for our affiliate program. We have categorized it under Functionality because it is necessary for the operation of our affiliate program.N0
_gd_visitorThis cookie contains no identifying information and is used for diagnostic purposes by Impact Radius, a service we use to track signup commissions for our affiliate program. We have categorized it under Functionality because it is necessary for the operation of our affiliate program.Y1 year
_gidThis cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gidN0
_hjSession_xxxxxxA cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.N0
_hjSessionUser_xxxxxxHotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.Y1 year
_hjTLDTestWhen the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.Y1 year
_hly_sidThis cookie is associated with website analytics, as the prefix ‘_hly_’ suggests a connection to Holistics, a business intelligence and analytics platform.Y1 year
_hly_vidThis cookie _hly_vid is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.Y1 year
_sp_id.*Snowplow sets this cookie to store user information that is created when a user first visits a site and is updated on subsequent visits.Y1 year 1 month 4 days
_sp_ses.*Snowplow sets this cookie to store user information that is created when a user first visits a site and is updated on subsequent visits.Y1 hour
_uetvidThis is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.Y1 year
_vis_opt_sVisual Website Optimizer sets this cookie to detect if there are new to or returning to a particular test.Y3 months 8 days
_vis_opt_test_cookieVisual Website Optimizer creates this cookie to determine whether or not cookies are enabled on the user’s browser.Y1 Year
_vwo_dsThis cookie stores persistent user-level data for VWO Insights.Y1 month
_vwo_snThis cookie stores session-level information.Y1 hour
_vwo_uuidVisual Website Optimizer sets this cookie to generate a unique id for every visitor and for its report segmentation feature. The cookie also allows to view data in a more refined manner.Y1 year
_vwo_uuid_v2This cookie is set by Visual Website Optimiser and calculates unique traffic on a website.Y1 year
AWSALBAWSALB is an application load balancer cookie set by Amazon Web Services to map the session to the target.Y7 days
bIs typically used for session management and tracking user interactions on the Box platform. Specifically, public.boxcloud.com is often related to Box’s cloud storage services, which may be used to serve public-facing content such as files, folders, and shared links that are hosted on Box’s cloud infrastructure.Y1 year
box_visitor_idThis is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have a lifespan of 10 years.Y1 year
bvSpecifically, the bv cookie is often related to Brightcove, a video hosting platform that Box might use for embedding or streaming videos on its site.Y3 days
cnIs typically used for localization and regional settings. Box is a cloud storage and collaboration platform, and the cn cookie may help manage user preferences related to the region or country settings of the platform.Y1 year
dpi_testDPI uses cookies to: Identify when a user returns to the website; Save login information, Track usage statistics, Store user preferences, Improve website performance, Provide a better user experienceN0
dpi_utmOrigValsRelated to tracking user interactions and storing UTM (Urchin Tracking Module) parameters, which are used for marketing and analytics purposes.Y5 months
JSESSIONIDThis domain is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications.Y1 year
JSESSIONIDThis domain is associated with Hushly, a platform that provides lead conversion solutions for content marketing by using personalization and content engagement strategies.Y1 year
liveagent_orefThis cookie name is associated with technology from LiveAgent, which provides online chat and customer support functionality.Y1 year
liveagent_ptidThis cookie name is associated with technology from LiveAgent, which provides online chat and customer support functionality.Y1 year
liveagent_sidThis cookie name is associated with technology from LiveAgent, which provides online chat and customer support functionality.Y1 year
liveagent_vcThis cookie name is associated with technology from LiveAgent, which provides online chat and customer support functionality.Y1 year
optimizelyEndUserIdCookie set by the Optimizely website optimisation plaftform. This cookie is a unique user identifierY5 months
site_preferenceIs typically associated with user preferences and site personalization. It helps Box remember settings or options that you’ve chosen, providing a more customized experience when using their platform.Y1 year
spThis domain is owned by InfiniGrow which provides an AI-Driven Revenue Marketing platform for B2B marketing teams to analyze the revenue impact of marketing activities and plan budget allocations.Y1 year
vuidThis domain is owned by Vimeo. The main business activity is: Video Hosting/SharingY1 year
X-Salesforce-CHATLive agent for the Taulia support sitesY1 year
zIs typically used for session management and user experience purposes.Y1 year

Advertising Cookies

NamePurposePersistentLifespan
__cf_bmThis is a CloudFoundry cookieN0
__cfruidThis domain is owned by Zendesk. Although mainly a tool to track tickets and support issues for a company, Zendesk also has cookies that are used to capture advertising-related information for campaigns and other advertising purposes.11 year
_fbpUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisersY2 months
_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxxGoogle AnalyticsN0
_hly_gvidHushly sets this cookie to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.Y1 year 1 month 4 days
_hly_sidHushly sets this cookie to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.Y
_hly_vidHushly sets this cookie to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.Y1 year 1 month 4 days
_uetsidThis cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.N0
AWSALBAWS ELB application load balancerUsed to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came.Y4 days
AWSALBCORSThis cookie is managed by AWS and is used for load balancing.Used to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came.Y4 days
bcookieThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.Y1 year
first_sessionThis cookie name is used to determine whether the user is new or returning, in order to display relevant ads by matching preferences from potential earlier visits.Y1 month
li_gcThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.Y5 months
lidcThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.N0
MSPTCThis domain is owned by Microsoft – it is the site for the search engine Bing.Y1 year
MUIDThis domain is owned by Microsoft – it is the site for the search engine Bing.Y1 year
NIDThis domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear.Y6 months
spThis cookie is set by the host c.jabmo.app. This cookie is used to serve the content based on user interest and improve content creation.Y1 year

How can you manage and delete Cookies?

Taulia provides you with the option to adjust your preferences for Functional and Advertising Cookies when such cookies are placed on your device. In such a case, you can access preferences at any time by clicking on the “Cookie Preferences” link in the footer of the Web presence.

You can also block and delete cookies by changing your browser settings. To manage cookies using your browser settings, most browsers allow you to refuse or accept all cookies or only to accept certain types of cookies. The process for the management and deletion of cookies can be found in the help function integrated in your browser.If you wish to limit the use of cookies, you may not be able to use all the interactive functions.

What are social plug-ins?

A social plug-in embedded on a website allows you to share content on a third party social media provider’s website. You can recognize social plug-ins as buttons displayed on website pages that feature the logo of the social media provider; e.g., for the Facebook page plug-in, you can recognize the button by a white “f” on a black background.

Taulia does not have influence or control over the processing of personal data on the social media provider’s website, and the social plug-in remains active until you deactivate it or delete your cookies. Please refer to the privacy and cookie statement or policy of the respective social media provider for more information about the social media provider’s data protection and privacy policies.

On which legal basis does Taulia makes social plug-ins available?

Taulia uses social plug-ins on its websites on the basis of its legitimate interest to make Taulia visible on social media pursuant to Article 6 (1) lit. f GDPR or the applicable national law.

How do social plug-ins on Taulia websites work?

If you see one of the social plug-ins and you want to use one of these social plug-ins, click on the respective social plug-in to establish a direct connection to the server of the respective social media provider and you will be redirected to that social media provider’s website.

If you have a user account on the social media provider and are logged in at the time you activate the social plug-in, the social media provider can associate your visit to Taulia’s websites with your user account. In this situation, data transmissions can also take place that are initiated and controlled by therespective social media provider. Your connection to a social media provider, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy and cookie statement or policy of that social media provider. Personal data may also reach providers in countries outside the European Economic Area that may not guarantee an “adequate level of protection” for the processing of personal data in accordance with EU standards. If you do not want to share any data with the social media provider in connection with an Taulia website, do not click on the social media plug-in on Taulia’s website.

When Taulia sends you newsletters or other messages, Taulia uses these technologies so that Taulia can track email open and click rates. In order to determine a user’s ability to receive HTML e-mail in addition to whether or not an e-mail has been opened, Taulia includes a “web beacon” in the majority of HTML e-mail messages Taulia sends. A web beacon (a small .gif image) is activated when an HTML e-mail is opened via a request for the image on Our servers. This capability helps Taulia send e-mail in a format that users can read and enables Taulia to track the aggregate number of e-mails opened. The web beacon does not collect any personal data.

What are Media Plug-Ins?

A Media plug-in embedded on a website allows you to watch remote content from a third party media provider’s website. You can recognize media plugins as views displayed on website pages; e.g., for YouTube, you can recognize the media plugin by a video showing the play button.

How do media plug-ins on Taulia´s websites work?

If you want to use one of content of these media plug-ins, click on the playsymbol within the media plug-in to establish a direct connection to the server of the respective media provider. The stream of the media will be redirected from the media provider to your browser. If you have a user account on the media provider and are logged in at the time you activate the media plug-in, the media provider can associate your visit to Taulia’s websites with your user account. In this situation, data transmissions can also take place that are initiated and controlled by the respective media provider. Your connection to a media provider, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy and cookie statement or policy of that media provider. Personal Data may also reach providers in countries outside the European Economic Area that may not guarantee an “adequate level of protection” for the processing of Personal Data in accordance with EU standards. If you do not want to share any data with the media provider in connection with Taulia’s website, do not click on the media plug-in on Taulia’s website.

On which legal basis does Taulia makes media plug-ins available?

Taulia uses media plug-ins on its websites on the basis of its legitimate interest to make remote content visible to the user according to Article 6 (1) lit. f GDPR or the applicable national law.

Use of You Tube Video:

This website contains a plugin from YouTube, belonging to Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, US). We use the YouTube No-Cookies function, i.e. we have activated extended data protection, videos are not accessed via youtube.com, but via youtubenocookie.com, which, according to the provider, only starts storing user information when the video is played. As soon as you start playing an embedded video by clicking on it, the IP address, in particular, which of our web site you have visited is communicated. However, this information cannot be assigned to you if you are not permanently logged in to YouTube or another Google service when you call up the page. Taulia does not have influence or control over the processing of personal data on the media provider’s website, and the media plug-in remains active until you deactivate it or delete your cookies.

How web beacons are used and how you can manage them?

When Taulia sends you newsletters or other email communication, Taulia uses web beacons (a small .gif image) to determine a user’s ability to receive email in a HTML format. A web beacon is activated when a HTML e-mail is opened. This capability enables Taulia to track the aggregate number of e-mails opened and which individual interacted with the provided content.

The web beacon does not collect any Personal Data. Each browser provides users or their admins with functionality in their respective technical settings that can be used to prevent the automated download of images, pixels, beacons or other tracking technologies. If you wish to prevent your browser from communicating directly with the sender of an email, you can set your browser to do so.

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