How a telecommunications supplier (Track4Services) solved their cash flow problems with SAP Taulia
Track4Services is a small, innovative telecommunications company based in the United Kingdom. As a supplier to large enterprise customers, the business faced standard payment terms of 60 to 90 days, a reality that placed constant pressure on cash flow and limited its ability to grow. Derek Greene, CEO of Track4Services, shares how SAP Taulia’s Early Payment solution changed the way he runs his business.
“Taulia has genuinely had an impact on my life and the wellbeing of my company. I'd probably spend 40% of my time, two days a week, just chasing money and Taulia has taken that away.”
Derek Greene, CEO, Track4Services
Before: Challenges and opportunities
For Track4Services, growth depended on winning business from large enterprise customers. But the payment terms those customers imposed, often 60 or 90 days, created a persistent cash flow challenge. Derek Greene estimated he was spending approximately 40% of his working time, around two days a week, chasing outstanding payments. That time and energy was being diverted away from running and growing the business, and the extended payment cycles were limiting the company’s ability to invest and expand with confidence.
Why SAP Taulia
Track4Services began using SAP Taulia’s Early Payment solution through one of its large enterprise customers. The solution gave Derek Greene the ability to enter purchase orders and access payment within a matter of days, a significant shift from waiting weeks or months. Onboarding was straightforward, and the change in how the business operated was immediate.
After: Value-driven results
With SAP Taulia in place, Track4Services no longer spends time chasing payments. The business operates with confidence, knowing that cash is accessible quickly once a purchase order is issued. Derek Greene describes the improvement as unprecedented: the business continues to be profitable, and the time previously spent on payment chasing has been redirected to running the company more effectively and efficiently. The experience also illustrates a broader point: when large companies offer Early Payment solutions to their supplier base, it gives smaller, innovative businesses the confidence to engage and grow alongside them.
