Customer
Fibrewave Installations
Company Type
Supplier
Industry
Headquarters / Region
United Kingdom
Company Size
Small business
SAP Taulia Solution(s)
How Fibrewave Installations scale growth and enhance productivity by improving cash flow
Fibrewave Installations is a fast-growing network infrastructure provider serving major telecommunications businesses across the UK. As the principal contractor for Vodafone UK, Fibrewave delivers end-to-end services from network installation to ongoing management. Their rapid expansion brought significant challenges: scaling staff, offices, and internal processes while managing cash flow constraints and manual, error-prone invoice workflows.
“I was shocked by how easy it was to get started and get comfortable with Taulia. It’s so easy to use, I can train my six-year-old daughter to use it.”
Jon Allison, CEO, Fibrewave Installations
Before: Challenges and opportunities
Fibrewave’s explosive growth created an immediate cash flow challenge. The company needed to rapidly scale staff, offices, and internal systems, but bank-led financing proved expensive and cumbersome. More pressing was the operational burden of invoice management: all invoices were created manually via PDFs, emails, and Word documents, making them difficult to track, organize, and manage. The invoicing process was time-consuming and stressful, distracting leadership from the core mission of delivering quality services to customers.
Why SAP Taulia
In November 2019, Fibrewave began using SAP Taulia’s solution to address both the cash flow challenge and the operational inefficiency of manual invoice processing. The onboarding was remarkably fast, and the user-friendly portal gave Fibrewave complete control over invoice creation and approval tracking. Beyond invoicing automation, SAP Taulia’s early payment capability enabled Fibrewave to accelerate cash flow on demand, injecting liquidity directly back into the business without the cost and complexity of bank financing.
After: Value-driven results
The transformation was immediate. Invoice creation, which once required significant manual effort, now takes seconds. Fibrewave has full visibility into invoice approval status, eliminating the uncertainty and back-and-forth that consumed leadership time. On the cash flow front, Jon can now request early payment whenever needed, accessing cash within days rather than waiting 90 days for standard payment terms. This combination of operational efficiency and fast cash access has enabled Fibrewave to focus fully on scaling the business and delivering on customer commitments.
