Taulia was ranked highest in the industry for client strength and client service
Taulia has been named a Best-In-Class Supply Chain Finance (SCF) Provider by Aite-Novarica after evaluation of Taulia and other SCF platform providers against the Aite Matrix vendor assessment. This assessment involves comparing various SCF platform providers’ overall competitive position by focusing on vendor stability, client strength, product features, and client services.
Taulia’s recognition as Best-in-Class is the result of its experience in the SCF ecosystem, its market-leading technology and innovation, and expertise in delivering successful, programs for it’s clients. Taulia was specifically called out for its exceptional strengths in the following areas:
- Client Strength: As rated by customers, Taulia scored a 93% in this component area, which looks at the number and diversity of customers, the reputation of the company, and client turnover.
- Client Service: Taulia scored a 94% in this component, showcasing its credibility in delivering high-value services to its clients.
Taulia was also acknowledged for its ability to work seamlessly with funding providers, its flexible funding options between reverse factoring and dynamic discounting, and its success in driving high adoption rates.
“Our first core value at Taulia is, ‘Customer Success Is Our Success.’ The Customer Success Department at Taulia being the largest function within the business reflects the attention and importance we place on supporting and guiding customers to excellence. We are proud to be so strongly recognized for the service we provide to our customers and we are always looking for ways to serve them even better.” says Dave Adams, Chief Customer Officer, Taulia.
To view the entire Aite Matrix: Supply Chain Finance Report, please click here.