Customer
Bell Integration
Company Type
Supplier
Industry
Headquarters / Region
United Kingdom
Company Size
450+ staff
SAP Taulia Solution(s)
How Bell Integration Transformed Its Financial Processes for Greater Visibility and Control
Bell Integration is a global IT services provider with over 450 staff specializing in helping companies reduce their IT operating costs and becoming more agile. They exchange over 1000 invoices monthly with one of their biggest customers, a leading UK telecommunications provider.
“Managing our financial process has never been easier – I can raise an invoice instantly, check it’s approval status and request early payment if I want to get paid early. Getting access to cash quickly has been hugely beneficial to our business and has helped us to grow quicker. Using the portal helps me to do my job efficiently and effectively, it’s been a game-changer for our business.”
Jamie Temple, Credit Control Manager
Before: Challenges and opportunities
Bell’s business was growing quickly, but managing cash flow was becoming a challenge due to their customer’s complex internal finance processes. Working with one of the UK’s biggest telecommunications providers created ample business opportunity, but navigating multiple operating companies, finance teams, and time zones took considerable time and resource. Bell would spend time manually chasing purchase orders, invoice confirmations, and payment status updates. This frequently caused delays and late payments, making accurate forecasting difficult and hampering Bell’s ability to execute its growth strategy.
Why SAP Taulia
After being onboarded onto the SAP Taulia solution in late 2015, Bell quickly took advantage of the ability to take control over when approved invoices would be paid. The platform gave Bell full visibility into their invoice approval status in real time, eliminating the need to chase their customer for updates. The certainty of payment timing enabled more accurate cash flow forecasting. This not only strengthened the relationship between Bell and their customer, but also supported Bell’s growth ambitions, to the extent that new business opportunities emerged between the two companies.
After: Value-driven results
Since adopting the SAP Taulia solution, Bell’s financial relationship with their customer has dramatically improved. Seamless collaboration has enabled Bell to supercharge internal productivity and capitalize on rapid growth. Through a single portal, Bell now has complete visibility into their invoice approval process, full control over their financial operations, and the ability to request early payment whenever needed, freeing the team to focus on delivering exceptional customer service rather than chasing payments.
