Unlock the power of cash
Accelerate your cash flow today.
Cookie Policy
This Cookie Statement was updated on 10th December 2024
This Cookie Statement describes how Taulia LLC (hereinafter also “Taulia”, “We”, “Our”) uses cookies and similar technologies to collect and store information when you visit www.taulia.com. Taulia’s Privacy Statement applies in addition to this Cookie Statement. Taulia’s Privacy Statement informs you about the way Taulia uses, stores and protects personal data collected. It also informs you of your data protection rights and how to exercise them. We recommend that you read Taulia’s Privacy Statement: https://taulia.com/de/privacy-policy/
What are Cookies and similar technologies?
Cookies are small files placed on your device (computer, tablet or smartphone). When you access a website, a cookie is placed on your device and it will send information to the party that placed the cookie.
There are other technologies at perform a similar function to cookies. These include inter alia web beacons, clear gifs, and social plug-ins. These are often used in conjunction with cookies to help a website owner understand its users better.
What are first party Cookies?
Taulia’s websites contain first party Cookies. First party cookies are cookies that are specific to the website that created them. These cookies enable Taulia to operate an efficient service and to track patterns of user behavior to Taulia’s website.
What are third party Cookies?
The difference between a first party cookie and a third party cookie relates to who places the cookie on your device. Taulia sometimes allows third parties to place Cookies on your device. Third party cookies are placed on your device by a third party (i.e., not by Taulia). While Taulia allows third parties to access Taulia’s website to place a third-party cookie on your device, Taulia does not retain control over the information supplied by the cookies, nor does Taulia retain access to this information. This information is controlled wholly by that third party according to the respective privacy policy of the third party. For more information about these Cookies, please click the “Cookie Preferences” link in the footer of the webpage.
Analytics and Digital Marketing in the United States of America
In the United States Taulia routinely works with third party analytics and digital marketing providers who facilitate and support Taulia (and partner) marketing activities including targeted communications. These activities may involve the sharing of limited Personal Information (personal identifiers and contact information, your interests and interactions with Taulia, professional/employment information) for those specific business purposes. In addition to the above, Taulia may also share your personal data with other third parties, or for other business purposes, with your explicit consent. Taulia endeavors to recognize common opt-out preference signals at a browser level, and frictionlessly exclude you from marketing cookies and associated tracking.
What cookies are used on this Taulia Web presence
Taulia wants you to be in a position to make an informed decision for or against the use of cookies which are not strictly necessary for technical features on www.taulia.com/de/. If you elect to reject cookies used for advertising, you will be shown advertising that is less targeted to your interests. This will still allow you to use all of the functionality of www.taulia.com/de/.
When tracking and evaluating the usage behavior of users of the Web Presence by means of cookies or similar technologies includes the processing of your personal data, Taulia is conducting the processing based on the following legal permissions:
Taulia differentiates between Required Cookies that are absolutely necessary to enable technical core functionalities, Functional Cookies that allow Taulia to analyze the site usage, and Advertising Cookies that are used to serve ads relevant to your interests.
Required Cookies
| Name | Purpose | Persistent | Lifespan |
| __cf_bm | This is a CloudFoundry cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. | Y | 1 hour |
| __cflb | The __cflb cookie allows Cloudflare to return an end user to the same customer origin for a specific period of time configured by the customer. | N | 0 |
| _GRECAPTCHA | This cookie is associated with Google reCAPTCHA, a security service that helps websites prevent spam and abuse by verifying that a user is human rather than a bot. | Y | 5 months |
| _hly_gvid | This cookie is typically associated with Hotjar, a tool used for web analytics and user behavior tracking. This cookie is often used to track visitors’ interactions with websites, helping site owners understand how users engage with their pages. | Y | 1 year |
| _hly_root_domain_test_support_taulia_com | The cookie likely serves a purpose related to testing or managing behavior across different subdomains of the Taulia website. Since the cookie includes “root_domain,” it may track interactions or conduct tests that span the root domain or various subdomains within the Taulia ecosystem. | Y | 1 year |
| _hly_sid | This cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use. | Y | 1 year |
| _hly_vid | Marketing-This cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use | Y | 1 year |
| _vwo_sn | This cookie is associated with the product Visual Website Optimiser, by Wingify. The tool helps site owners measure the performance of different versions of web pages. | N | 0 |
| _vwo_uuid | This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie ensures a visitor always sees the same version of a page and is used to track behaviour to measure the performance of different page versions. | Y | 1 year |
| _vwo_uuid_v2 | This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie ensures a visitor always sees the same version of a page and is used to track behaviour to measure the performance of different page versions. | Y | 1 year |
| apex__PKB2SessionId | This cookie is typically associated with Salesforce’s Knowledge Base (PKB) or Customer Portal functionalities, particularly in implementations using Salesforce Community or Experience Cloud. | Y | 1 year |
| appSessionId | Generated by the web server. The web server sends an ASPSessionID cookie for every user Session. The cookie is stored by that user until the Session times out or is abandoned. Cookies with no expiration specified are only valid until the browser is closed. The cookie holds absolutely no sensitive or personal information about you or your computer. | Y | 1 year |
| AWSALBCORS | This cookie is managed by Amazon Web Services and is used for load balancing. | Y | 4 days |
| BIGipServerx | Marketo sets this cookie to collect information about the user’s online activity and build a profile about their interests to provide advertisements relevant to the user. | Y | 1 year |
| CookieConsentPolicy | Used to apply end-user cookie consent preferences set by our client-side utility. | Y | 1 year |
| JSESSIONID | General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. | Y | 1 year |
| LSKey-c$CookieConsentPolicy | Used to apply end-user cookie consent preferences set by our client-side utility. | Y | 1 year |
| OptanonAlertBoxClosed | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. | Y | 1 year |
| OptanonConsent | OneTrust sets this cookie to store details about the site’s cookie category and check whether visitors have given or withdrawn consent from the use of each category. | Y | 1 year |
Functional Cookies
| Name | Purpose | Persistent | Lifespan |
| __cf_bm | This is a CloudFlare cookie for web performance and security used for bot management features. | N | 0 |
| __utma | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners. | Y | 1 year |
| __utmb | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor. | N | 0 |
| __utmc | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie. | Y | 1 year |
| __utmt | This cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service – limiting the collection of data on high traffic sites. It expires after 10 minutes | N | 0 |
| __utmz | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site – so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. | Y | 5 months |
| _biz_flagsA | This cookie is set by BigCommerce, which is an e-commerce platform that helps businesses build online stores. This cookie is typically used for tracking user behavior and site performance, specifically related to the functionality of BigCommerce stores. | Y | 1 year |
| _biz_nA | This cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use. | Y | 1 year |
| _biz_pendingA | This cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use. | Y | 1 year |
| _biz_uid | This cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use. | Y | 1 year |
| _BUID | Universal user id to identity the same user across multiple clients’ domains. | Y | 1 year |
| _cfuvid | This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing | Y | 1 year |
| _ga | This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.To generate statistical data on how the visitor uses the Service | Y | 1 year |
| _ga_xxxxxxxxxx | To generate statistical data on how the visitor uses the Service | Y | 1 year |
| _gd_session | This cookie contains no identifying information and is used for diagnostic purposes by Impact Radius, a service we use to track signup commissions for our affiliate program. We have categorized it under Functionality because it is necessary for the operation of our affiliate program. | N | 0 |
| _gd_visitor | This cookie contains no identifying information and is used for diagnostic purposes by Impact Radius, a service we use to track signup commissions for our affiliate program. We have categorized it under Functionality because it is necessary for the operation of our affiliate program. | Y | 1 year |
| _gid | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid | N | 0 |
| _hjSession_xxxxxx | A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session. | N | 0 |
| _hjSessionUser_xxxxxx | Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | Y | 1 year |
| _hjTLDTest | When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. | Y | 1 year |
| _hly_sid | This cookie is associated with website analytics, as the prefix ‘_hly_’ suggests a connection to Holistics, a business intelligence and analytics platform. | Y | 1 year |
| _hly_vid | This cookie _hly_vid is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use. | Y | 1 year |
| _sp_id.* | Snowplow sets this cookie to store user information that is created when a user first visits a site and is updated on subsequent visits. | Y | 1 year 1 month 4 days |
| _sp_ses.* | Snowplow sets this cookie to store user information that is created when a user first visits a site and is updated on subsequent visits. | Y | 1 hour |
| _uetvid | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. | Y | 1 year |
| _vis_opt_s | Visual Website Optimizer sets this cookie to detect if there are new to or returning to a particular test. | Y | 3 months 8 days |
| _vis_opt_test_cookie | Visual Website Optimizer creates this cookie to determine whether or not cookies are enabled on the user’s browser. | Y | 1 Year |
| _vwo_ds | This cookie stores persistent user-level data for VWO Insights. | Y | 1 month |
| _vwo_sn | This cookie stores session-level information. | Y | 1 hour |
| _vwo_uuid | Visual Website Optimizer sets this cookie to generate a unique id for every visitor and for its report segmentation feature. The cookie also allows to view data in a more refined manner. | Y | 1 year |
| _vwo_uuid_v2 | This cookie is set by Visual Website Optimiser and calculates unique traffic on a website. | Y | 1 year |
| AWSALB | AWSALB is an application load balancer cookie set by Amazon Web Services to map the session to the target. | Y | 7 days |
| b | Is typically used for session management and tracking user interactions on the Box platform. Specifically, public.boxcloud.com is often related to Box’s cloud storage services, which may be used to serve public-facing content such as files, folders, and shared links that are hosted on Box’s cloud infrastructure. | Y | 1 year |
| box_visitor_id | This is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have a lifespan of 10 years. | Y | 1 year |
| bv | Specifically, the bv cookie is often related to Brightcove, a video hosting platform that Box might use for embedding or streaming videos on its site. | Y | 3 days |
| cn | Is typically used for localization and regional settings. Box is a cloud storage and collaboration platform, and the cn cookie may help manage user preferences related to the region or country settings of the platform. | Y | 1 year |
| dpi_test | DPI uses cookies to: Identify when a user returns to the website; Save login information, Track usage statistics, Store user preferences, Improve website performance, Provide a better user experience | N | 0 |
| dpi_utmOrigVals | Related to tracking user interactions and storing UTM (Urchin Tracking Module) parameters, which are used for marketing and analytics purposes. | Y | 5 months |
| JSESSIONID | This domain is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications. | Y | 1 year |
| JSESSIONID | This domain is associated with Hushly, a platform that provides lead conversion solutions for content marketing by using personalization and content engagement strategies. | Y | 1 year |
| liveagent_oref | This cookie name is associated with technology from LiveAgent, which provides online chat and customer support functionality. | Y | 1 year |
| liveagent_ptid | This cookie name is associated with technology from LiveAgent, which provides online chat and customer support functionality. | Y | 1 year |
| liveagent_sid | This cookie name is associated with technology from LiveAgent, which provides online chat and customer support functionality. | Y | 1 year |
| liveagent_vc | This cookie name is associated with technology from LiveAgent, which provides online chat and customer support functionality. | Y | 1 year |
| optimizelyEndUserId | Cookie set by the Optimizely website optimisation plaftform. This cookie is a unique user identifier | Y | 5 months |
| site_preference | Is typically associated with user preferences and site personalization. It helps Box remember settings or options that you’ve chosen, providing a more customized experience when using their platform. | Y | 1 year |
| sp | This domain is owned by InfiniGrow which provides an AI-Driven Revenue Marketing platform for B2B marketing teams to analyze the revenue impact of marketing activities and plan budget allocations. | Y | 1 year |
| vuid | This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing | Y | 1 year |
| X-Salesforce-CHAT | Live agent for the Taulia support sites | Y | 1 year |
| z | Is typically used for session management and user experience purposes. | Y | 1 year |
Advertising Cookies
| Name | Purpose | Persistent | Lifespan |
| __cf_bm | This is a CloudFoundry cookie | N | 0 |
| __cfruid | This domain is owned by Zendesk. Although mainly a tool to track tickets and support issues for a company, Zendesk also has cookies that are used to capture advertising-related information for campaigns and other advertising purposes. | 1 | 1 year |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | Y | 2 months |
| _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx | Google Analytics | N | 0 |
| _hly_gvid | Hushly sets this cookie to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use. | Y | 1 year 1 month 4 days |
| _hly_sid | Hushly sets this cookie to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use. | Y | |
| _hly_vid | Hushly sets this cookie to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use. | Y | 1 year 1 month 4 days |
| _uetsid | This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. | N | 0 |
| AWSALB | AWS ELB application load balancerUsed to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came. | Y | 4 days |
| AWSALBCORS | This cookie is managed by AWS and is used for load balancing.Used to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came. | Y | 4 days |
| bcookie | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | Y | 1 year |
| first_session | This cookie name is used to determine whether the user is new or returning, in order to display relevant ads by matching preferences from potential earlier visits. | Y | 1 month |
| li_gc | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | Y | 5 months |
| lidc | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | N | 0 |
| MSPTC | This domain is owned by Microsoft – it is the site for the search engine Bing. | Y | 1 year |
| MUID | This domain is owned by Microsoft – it is the site for the search engine Bing. | Y | 1 year |
| NID | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. | Y | 6 months |
| sp | This cookie is set by the host c.jabmo.app. This cookie is used to serve the content based on user interest and improve content creation. | Y | 1 year |
How can you manage and delete Cookies?
Taulia provides you with the option to adjust your preferences for Functional and Advertising Cookies when such cookies are placed on your device. In such a case, you can access preferences at any time by clicking on the “Cookie Preferences” link in the footer of the Web presence.
You can also block and delete cookies by changing your browser settings. To manage cookies using your browser settings, most browsers allow you to refuse or accept all cookies or only to accept certain types of cookies. The process for the management and deletion of cookies can be found in the help function integrated in your browser.If you wish to limit the use of cookies, you may not be able to use all the interactive functions.
What are social plug-ins?
A social plug-in embedded on a website allows you to share content on a third party social media provider’s website. You can recognize social plug-ins as buttons displayed on website pages that feature the logo of the social media provider; e.g., for the Facebook page plug-in, you can recognize the button by a white “f” on a black background.
Taulia does not have influence or control over the processing of personal data on the social media provider’s website, and the social plug-in remains active until you deactivate it or delete your cookies. Please refer to the privacy and cookie statement or policy of the respective social media provider for more information about the social media provider’s data protection and privacy policies.
On which legal basis does Taulia makes social plug-ins available?
Taulia uses social plug-ins on its websites on the basis of its legitimate interest to make Taulia visible on social media pursuant to Article 6 (1) lit. f GDPR or the applicable national law.
How do social plug-ins on Taulia websites work?
If you see one of the social plug-ins and you want to use one of these social plug-ins, click on the respective social plug-in to establish a direct connection to the server of the respective social media provider and you will be redirected to that social media provider’s website.
If you have a user account on the social media provider and are logged in at the time you activate the social plug-in, the social media provider can associate your visit to Taulia’s websites with your user account. In this situation, data transmissions can also take place that are initiated and controlled by therespective social media provider. Your connection to a social media provider, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy and cookie statement or policy of that social media provider. Personal data may also reach providers in countries outside the European Economic Area that may not guarantee an “adequate level of protection” for the processing of personal data in accordance with EU standards. If you do not want to share any data with the social media provider in connection with an Taulia website, do not click on the social media plug-in on Taulia’s website.
When Taulia sends you newsletters or other messages, Taulia uses these technologies so that Taulia can track email open and click rates. In order to determine a user’s ability to receive HTML e-mail in addition to whether or not an e-mail has been opened, Taulia includes a “web beacon” in the majority of HTML e-mail messages Taulia sends. A web beacon (a small .gif image) is activated when an HTML e-mail is opened via a request for the image on Our servers. This capability helps Taulia send e-mail in a format that users can read and enables Taulia to track the aggregate number of e-mails opened. The web beacon does not collect any personal data.
What are Media Plug-Ins?
A Media plug-in embedded on a website allows you to watch remote content from a third party media provider’s website. You can recognize media plugins as views displayed on website pages; e.g., for YouTube, you can recognize the media plugin by a video showing the play button.
How do media plug-ins on Taulia´s websites work?
If you want to use one of content of these media plug-ins, click on the playsymbol within the media plug-in to establish a direct connection to the server of the respective media provider. The stream of the media will be redirected from the media provider to your browser. If you have a user account on the media provider and are logged in at the time you activate the media plug-in, the media provider can associate your visit to Taulia’s websites with your user account. In this situation, data transmissions can also take place that are initiated and controlled by the respective media provider. Your connection to a media provider, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy and cookie statement or policy of that media provider. Personal Data may also reach providers in countries outside the European Economic Area that may not guarantee an “adequate level of protection” for the processing of Personal Data in accordance with EU standards. If you do not want to share any data with the media provider in connection with Taulia’s website, do not click on the media plug-in on Taulia’s website.
On which legal basis does Taulia makes media plug-ins available?
Taulia uses media plug-ins on its websites on the basis of its legitimate interest to make remote content visible to the user according to Article 6 (1) lit. f GDPR or the applicable national law.
Use of You Tube Video:
This website contains a plugin from YouTube, belonging to Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, US). We use the YouTube No-Cookies function, i.e. we have activated extended data protection, videos are not accessed via youtube.com, but via youtubenocookie.com, which, according to the provider, only starts storing user information when the video is played. As soon as you start playing an embedded video by clicking on it, the IP address, in particular, which of our web site you have visited is communicated. However, this information cannot be assigned to you if you are not permanently logged in to YouTube or another Google service when you call up the page. Taulia does not have influence or control over the processing of personal data on the media provider’s website, and the media plug-in remains active until you deactivate it or delete your cookies.
How web beacons are used and how you can manage them?
When Taulia sends you newsletters or other email communication, Taulia uses web beacons (a small .gif image) to determine a user’s ability to receive email in a HTML format. A web beacon is activated when a HTML e-mail is opened. This capability enables Taulia to track the aggregate number of e-mails opened and which individual interacted with the provided content.
The web beacon does not collect any Personal Data. Each browser provides users or their admins with functionality in their respective technical settings that can be used to prevent the automated download of images, pixels, beacons or other tracking technologies. If you wish to prevent your browser from communicating directly with the sender of an email, you can set your browser to do so.