With outdated, manual processes in place, Coca-Cola Bottling Co. Consolidated (COKE) was faced with a number of AP operational and efficiency challenges in 2010. COKE lacked visibility into their payables process, requiring them to devote a considerable amount of resources towards supplier invoice and payment inquiries, costing money and affecting overall department productivity. COKE was in need of a solution that would transform their AP operations into a centralized transactional environment.
“If I was going to do it all over, where applicable, I’d mandate the change to early payment discounting, eInvoicing and portal invoice submission. Once you set it up, it is set it and forget it – suppliers are happy on their end and are o ered to be paid as soon as the invoice hits our system and is approved.
– Steve Richards, Accounts Payable Manager